Legal

Cookie Policy

Last updated: 1 April 2025 · Bug Hutch Ltd · England and Wales

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognise your device across sessions, maintain your login state, and collect usage information.

This policy explains the cookies used by TownSignal AI and how you can manage them.

2. Cookies We Use

Authentication Cookies

Essential

Provider: Supabase

Maintain your login session across page loads. Required for the Platform to function. Set when you sign in and cleared when you sign out.

Duration: Session / up to 7 days

Preference Cookies

Essential

Provider: TownSignal AI

Store UI preferences such as dismissed banners and interface state to improve your experience.

Duration: Up to 12 months (localStorage)

Analytics Cookies

Analytics

Provider: Third-party (if applicable)

Help us understand how users interact with the Platform — pages visited, features used, and session duration. Used to improve the Platform.

Duration: Up to 24 months

3. Essential Cookies

Essential cookies are necessary for the Platform to function. They enable authentication, maintain your session, and allow you to navigate between pages without being signed out.

Essential cookies cannot be disabled without breaking core Platform functionality. By using TownSignal AI, you consent to the placement of essential cookies on your device.

4. Analytics Cookies

Analytics cookies help us understand how users navigate and use the Platform. This data is used to improve the product, identify technical issues, and prioritise new features.

Analytics data is aggregated and does not personally identify individual users where possible. You may opt out of analytics cookies through your browser settings.

5. Managing Cookies

You can manage, restrict, or delete cookies through your browser settings. Most browsers allow you to:

  • View which cookies are stored on your device
  • Delete all or specific cookies
  • Block cookies from specific websites
  • Block third-party cookies
  • Clear cookies when you close your browser

Please be aware that disabling essential cookies will prevent you from signing in to TownSignal AI and using the Platform.

Browser-specific instructions for managing cookies can typically be found in your browser's Help section. Common browsers: Chrome, Firefox, Safari, Edge, Opera.

6. Local Storage

In addition to cookies, TownSignal AI uses browser localStorage to store certain UI preferences, such as whether you have dismissed informational banners. This data is stored locally on your device only and is not transmitted to our servers.

You can clear localStorage at any time through your browser's developer tools or by clearing your browsing data.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or applicable regulations. Please review this page periodically.

8. Contact

For questions about our use of cookies, contact us at support@townsignalai.com.

Bug Hutch Ltd · Registered in England and Wales